ISO Certified

ISO 9001 is a Quality Management System designed to improve quality and efficiency among participating companies.  For the customer, there are many benefits to purchasing from an ISO certified company like N-Stock Box. Some of these benefits include: 

  • Higher level of quality
  • A company-wide emphasis on customer service
  • Reduced delays and orders filled on time
  • Improved communication
  • Fewer returns and increased satisfaction
  • Added and improved value

We have developed a Quality Policy which is followed at all levels. Everyone in our plant has a good knowledge of our Quality Policy and understands how it impacts them and our customers. This empowers our employees to contribute to the development of corrective and preventive measures so that when problems are found, permanent fixes are put in place and mistakes are either not repeated or are prevented outright. This encourages the understanding that quality is everyone’s responsibility not just that of a few Supervisors or Quality Department.

With ISO 9001, all work instructions and procedures must be clearly documented.  This defines a standard procedure that is always followed which, in turn, reduces deviation from proven and perfected practices resulting in increased efficiency and controlled costs company wide. Additionally, records are maintained for all quality related issues. ISO requires a clear system of document distribution, approval and revision. Records are always available for review, retrieval and statistical analysis. The end result and goal is Continuous Improvement which leads to better products, better customer service and the entire company becoming more customer driven.

We regularly review our performance through scheduled meetings and internal audits. Any non-conformance is evaluated and corrective action is taken encouraging Continuous Improvement.

Our certification is annual and we are evaluated by a third party yearly to ensure that we are complying with all of the requirements set out by ISO and that our goals are being met. All of our internal processes and documents are carefully inspected and discussed. Everyone from senior management to our newest employee is expected to fully understand our Quality Policy and their role in maintaining it. Our commitment to this process helps us better understand the needs of our customers and grow our company.

This is just a small part of what ISO certification does for us and for our customers. For more information visit ISO’s website at http://www.iso.org/iso/home/standards/management-standards/iso_9000.htm

                                                                    

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