October 2017

On September 25, 2017 N-Stock Box spent the day with two Auditors from Eagle Registrations. It was time again for another ISO audit. This one happened to be our ISO Surveillance Audit. If the term isn’t familiar, having a Surveillance Audit entails Auditors choosing areas of the Quality Management System and thoroughly examining them to confirm all processes are conforming to ISO 9001 standards. N-Stock Box has multiple types of audits throughout the year. While audits aren’t new to us this audit was important.

Two ISO Auditors spent approximately 20 combined hours combing through our Quality Management System; reviewing policies and procedures, studying the infrastructure, interviewing employees, observing operations, etc. I am happy to report that we passed our audit with flying colors. Our auditors were quite impressed with how knowledgeable the employees were. Without them a successful audit would not have been possible. We are committed to quality and customer satisfaction. Our employees take pride in their work and it definitely shows. “Service Means Whatever it Takes” is much more than our motto, it’s what we do. 

 

Last modified on Friday, 29 September 2017 11:02

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