Showlist Example - Architecture
"Service Means Whatever It Takes" is more than our motto. Specifically, our willingness and ability to service our customers sets us apart from our competition. We are able to consistently meet our customer's critical packaging needs, often within 24 hours, through quick turnaround, superior design and creative problem solving.
The third quarter has drawn to a close as we historically begin our busiest three months of the year. Through the additional capacity that we have added this year, it is our hopes that this upcoming influx of business will be more manageable than it has been previously. In conjunction with our urgent and unwavering commitment to serve customers, we certainly believe that will be the case.
Undoubtedly the production department has developed quite a bit more continuity over the last four or five months which was obviously evident be seeing many of the same machine crews throughout the last quarter. With this consistency much emphasis is now being put towards empowering crews to produce with a sense of urgency as well as be held accountable and responsible for their actions. But in the same breath it remains vitally important that each and every employee operates in a safe and cognizant manner.
The efficiencies within the shipping department have improved dramatically due to much cross-training which has taken place over the last half year. With this increased flexibility our workflow is now more constant when employees take vacations, call off ill or if we have a spike in shipments. As our business grows it will be our intentions to add another tractor/trailer along with a driver in order to make certain that our customers are receiving their product in a timely manner.
Over the last several months there were some significant changes within the maintenance department, most notable being the addition of two new experienced individuals. By far the group is performing the best that is ever has which is quite obvious by the amount of tasks that are getting completed compared to what was being accomplished in the past. The beauty is that through their ongoing effort our push towards developing a first class maintenance department is only inevitable.
From January 1st 2016 to present shipments for the corrugated industry are about even with 2015 which is also holding true for N-Stock Box year to date. Our sales representatives are still working hard towards their ongoing effort of opening new accounts as we expect to see more activity once the dust settles from the upcoming presidential election. A couple of new representatives were added to the sales force this year and we are most certainly expecting good things from them as we begin 2017.
In order to sell, manufacture and deliver product in a manner most beneficial to our customers, it is imperative that our support groups operate efficiently and effectively. Fortunately we have a very strong aggregate of departments (customer service, design, warehousing and inventory control, quality control, scheduling, accounting, human resources, etc.) that allows this to happen. Through the committed collaboration of all the individuals and groups at N-Stock Box, our continued success remains forthcoming.
We have experienced a couple of delays with our sprinkler system installation at the Breiel warehouse, but we now have these issues resolved and are just weeks away from having the facility functional. It will be quite exciting when we initially begin to move product to the warehouse but more so when we start to fill it with new accounts. With the abundant space we will soon possess, we definitely have an infrastructure that will support us for many years to come.
Our IT department finds itself busy most of the time with not only the monitoring and updating our present system, but it can also become inundated with projects that arise on a day to day basis. There has been much accomplished towards our endeavor of further integrations which is very evident through our ongoing improvement to better serve customers. As our company continues to grow and develop, it remains the goal of IT to ultimately develop a system which will fully support plant-wide integration.
From the inception of N-Stock Box to today, there has been steady, significant progress which to some degree or another every employee here has made some contribution. As a mid-size sheet plant within our niche, we genuinely feel there is not a competitor in our marketplace that can even come close to providing our service and value. As we move forward let us remember the commitment that brought us to this point and take that same energy towards not only being the best, but to also being considered the only one capable of doing what we do.
As we transition into the third quarter of 2016, there is much that has happened over the last 90 days. Through these happenings not only did we perform well but we are also now a better company because of it. For all of our customers, employees and suppliers involved, your effort is genuinely appreciated.
The production group has executed quite well even with their recent personnel changes. More emphasis is now being put towards entering and filling out production data accurately, performing thorough quality checks and paying closer attention to the avoid printing and gluing issues. Additionally the department is making progress towards better stabilization of supervisors and machine crews.
Due to the willingness and flexibility of the individuals in shipping, the department performs a fantastic job in delivering product to customers on time. Their goal of loading first runs on second shift is still in the development stages but it is a certainty of eventually happening. In order to best serve our customers, they are working on collaboration with production to assist when one of the forklift drivers in the department is required to help in the warehouse or to make a delivery.
Having to maintain three facilities, the maintenance group finds itself very busy most of the time. They have made significant strides towards organizing the department in both terms of prioritization of work and managing parts inventory. Software is being utilized to not only track and store certain parts, but it is also assisting in the assignment of work through regularly scheduled preventive maintenance.
As of mid-year the sales department is running ahead of last year in both sales dollars and square footage. The group has done a spectacular job to this point, as they have prospects they are calling on which will allow them to eventually sell even more. Aspiring to goals in mind, they recently hired a new sales representative with the idea of hiring another sometime in the new future. As a side note, all of our sales support groups (i.e. customer service, design, inventory control, quality control, scheduling, accounting, etc.) have performed diligently and should be commended for their daily effort.
As certain warehouse accounts have grown and evolved, we find ourselves at a time where additional space is needed. The Breiel warehouse is approximately 45 days away from its completion date which will give us the capacity we need, allowing us to spread back out and regain some of the efficiencies that we previously lost. Our hand work area along with our warehouse areas will soon have ample space enabling us to store, track, pull and ship product in an organized and efficient manner.
On a day to day basis, the IT department has done a great job keeping our system updated and functioning in a proper fashion. Along with the daily maintenance of our system, IT has projects that they are required to work on and complete for various departments in our organization. Just to mention a few, they are presently working on website updates, email blasts, plant-wide reports, bar coding system implementation and Advantzware software troubleshooting.
With the growth that we are experiencing, constant change will always be ongoing and necessary in order for us to keep our facility on pace with the ever changing demands of our customers. As we all know change is not always easy and at times it can be downright difficult. Despite this challenge, it is imperative that each and every one of us embrace this dynamic environment in which we operate, as it is essential that we do so in order for N-Stock Box to ultimately be the very best it can be.